Anana Electronics – Terms & Conditions

1. Product Categories
   We sell new, refurbished, and pre-owned (Ex-UK/US/Canada/Dubai/China) electronics—mainly phones, laptops, and accessories. All items are tested and verified before sale.
2. Warranty
   New items come with a manufacturer or store warranty (details provided at purchase).
   Refurbished and pre-owned items are sold as-is, with no warranty unless clearly stated at the time of sale.
3. Returns & Exchanges
   
   • New items: Return within 7 days if unused, in original packaging, with receipt.
   • Refurbished/pre-owned items: No returns unless faulty within 48 hours of purchase.
   • All returns are subject to inspection and approval.
4. Payment Terms
   Full payment is required before collection or delivery. We accept cash, mobile money (M-PESA), and bank transfers. No refunds after payment unless covered under return policy.
5. Delivery
   We offer delivery across Kenya at a fee. Delivery times and costs vary by location. Buyers must inspect items immediately upon delivery.
6. Liability
   Anana is not liable for damage, misuse, or data loss after sale. Customers are encouraged to test and confirm devices before finalizing purchase.
7. Support & Contact
   For inquiries or support, reach us on:
   📞 +254 116 528 655
   📞 +254 790 007 938
   We're here to assist and resolve any issues promptly.
8. Updates
   These terms may change at any time without prior notice. The latest version will always apply.