Warranty & Returns – Anana
🛡️ Warranty
- New products come with a store or manufacturer warranty (typically 6 to 12 months, depending on the item).
- Refurbished and pre-owned items are sold as-is. Warranty only applies if clearly stated at the time of purchase.
- Warranty does not cover water damage, physical damage, or unauthorized repairs.
📦 Returns
- New items can be returned within 7 days if unused, in original condition, with receipt and packaging.
- Refurbished and pre-owned items can only be returned if found faulty within 48 hours of purchase.
- All returns are subject to inspection.
- No cash refunds—eligible returns will be exchanged or credited.
Check your item before leaving the shop or accepting delivery.
💬 Questions? Call or WhatsApp us:
+254 116 528 655 | +254 790 007 938
+254 116 528 655 | +254 790 007 938